Family Room
- 2 Double beds
- Shower
- Heating
- Fireplace
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
Hanoi Lakeside Premium Hotel & Travel
A 3-star stay on Cau Go Street, steps from Hoan Kiem Lake and the Old Quarter, with a tour desk, currency exchange, and airport shuttle.
- Steps from Hoan Kiem Lake and the Old Quarter
- Tour desk and currency exchange on site
- Airport shuttle and car hire available
- Family rooms and suites with balconies
8.8
Great
1678 reviews
Booking.com 8.8 · 1678 reviews
About
Hanoi Lakeside Premium Hotel & Travel
Hanoi Lakeside Premium Hotel & Travel sits on Cau Go Street in the heart of Hoan Kiem, a short walk from the lake and the bustling Old Quarter. The hotel offers practical amenities for exploring the city, including a tour desk, currency exchange, and paid airport shuttle.
Rooms range from compact doubles to family suites, many with balconies or terraces. On-site there's a restaurant, coffee shop, and snack bar, plus services like laundry, dry cleaning, and grocery shopping. Guests consistently praise the central location and the attentive staff.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Prime location by Hoan Kiem Lake — Guests repeatedly highlight the hotel's position right next to Hoan Kiem Lake and within walking distance of the Old Quarter, Thang Long Water Puppet Theatre, and Hanoi Opera House.
- Attentive and helpful staff — From quick check-in to arranging travel plans and holding luggage, the staff earn consistent praise for going out of their way. Named staff members Ms. Moon and Mr. Thinh are mentioned for their assistance.
- Comfortable rooms with balconies and good showers — Guests describe comfy beds, powerful showers, and modern rooms. Several rooms feature balconies or terraces, adding to the appeal.
- Practical services for travellers — A tour desk, currency exchange, car hire, and paid airport shuttle make it easy to plan sightseeing or onward travel. The hotel also offers laundry and dry cleaning.
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Worth weighing
4 to weigh- Higher price for a 3-star stay — Rates start at £173 per night, which is steep for a 3-star property. Value for money scores 8.6, slightly below the overall rating, so budget travellers might find better deals nearby.
- No pets allowed — The hotel does not permit pets, so travellers with animals will need to look elsewhere.
- Check-in window may be restrictive — Check-in is only from 14:00 to 23:59. Late-night arrivals past midnight would need to arrange alternative plans or contact the hotel in advance.
- Some reviews note minor issues — A couple of lower ratings (6 and 7) from guests don't specify major complaints, but a few mention the room was 'efficient' rather than spacious, suggesting compact quarters in the family room.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Triple Room
- Sleeping arrangements for 3 persons
- Shower
- Heating
- Fireplace
- Air conditioning
Family Suite
- 2 Single beds,1 Single Bed or 1 Double Bed
- City view
- Shower
- Heating
- Fireplace
King Room
- 1 King-size bed and 1 Sofa bed
Junior Suite
- 1 King-size bed and 1 Sofa bed
Deluxe Studio
- 1 Double bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Luggage storage
- Lift
- No smoking on site
- Currency exchange
- Safe deposit box
- Soundproofed rooms
- Air conditioning
- Heating
- Allergy-free rooms
Food & Drink
- Restaurant
- Coffee shop
- Snack bar
- Bar
- In-room breakfast
- Special diet menus
- Children's buffet
- Welcome drink
- Mini-bar
- Tea and coffee facilities
- Electric kettle
Services & Activities
- Paid airport shuttle
- Car hire
- Tours/Ticket assistance
- Laundry
- Dry cleaning
- Grocery shopping service
- Housekeeping
- Cycling
- Live entertainment
Business & Safety
- Fax/Photocopying
- 24-hour security
- Smoke detectors
- Fire extinguishers
Family
- Playpen
- Baby pushchair
- Children's buffet
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 1,678 reviews
Booking.com · 8.8 · 1678 reviews
8.8Verified guest“The family room had a very comfortable bed, free Wi-Fi, and a balcony. The bathroom was spacious with a walk-in shower, and the staff were extremely friendly.”
8.8Verified guest“Great base for exploring Hanoi. The food was excellent, service impeccable, and the view of the lake from the room was lovely. The room was large and stylish, with an electric kettle and fridge. Staff throughout the hotel were really helpful, and breakfast offered plenty of choices.”
8.8Verified guest“Our room was modern and spotless, with both down and hypoallergenic pillows.”
8.8Verified guest“Clean and wonderful hotel with a location that couldn't be better—right next to Hoan Kiem Lake. The room was quiet and beautiful, with a good bathroom featuring a shower, hairdryer, and robes. The beds were exceptionally comfortable and the staff very nice. A fantastic stay, as always.”
8.8Verified guest“The location made it easy to walk to the Thang Long Water Puppet Theatre, which the kids loved. The staff also made everything simpler for our family of four.”
8.8Verified guest“The service throughout my stay was excellent. Check-in was quick and efficient, so I could settle in and get to work right away. The location was a big plus, with plenty of dining options within walking distance. The room had a powerful shower—a welcome relief after long meetings.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Hoan Kiem Lake: Directly next to the hotel, this scenic lake is the perfect spot for a morning stroll or an evening walk. The surrounding area is packed with cafes and street food stalls.
Old Quarter: A short walk from the hotel, the Old Quarter's narrow streets are a maze of shops, eateries, and historic buildings. It's the best place to soak up Hanoi's hustle and bustle.
Thang Long Water Puppet Theatre: Located within easy walking distance, this famous theatre offers traditional water puppet performances that are a hit with families and first-time visitors.
Hanoi Opera House: A grand French colonial building about a 10-minute walk away, hosting opera, ballet, and other performances. Even from the outside, it's worth a look.
60 Cau Go, Hoan Kiem, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 14 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in runs from 14:00 to 23:59, and check-out is between 11:00 and 12:00.
Is there parking at the hotel?
Yes, the hotel offers parking on site.
Are pets allowed?
No, pets are not allowed at Hanoi Lakeside Premium Hotel & Travel.
Does the hotel offer airport transfers?
Yes, a paid airport shuttle is available. You can also arrange car hire through the hotel.
Is breakfast included in the room rate?
Breakfast is available at the hotel's restaurant, and room service is offered for in-room breakfast. The data doesn't specify whether it's included in the price, so it's best to confirm when booking.
What are the room options for families?
The hotel has Family Rooms with two double beds and Family Suites with a mix of single and double beds. Some rooms include balconies, and playpens and baby pushchairs are available.
Is there a tour desk or travel assistance?
Yes, the hotel has a tour desk and offers ticket assistance, tour booking, and a currency exchange service.
The bottom line
Hanoi Lakeside Premium Hotel & Travel earns its high guest rating with an unbeatable location and staff that consistently go the extra mile. If you want to be in the heart of Hanoi's Old Quarter with easy access to the lake and attractions, this is a solid choice—just be ready to pay a bit more for the convenience.
8.8Best for travellers who prioritise location and service over budget.
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